OUR SERVICES

Digital marketing services for tourism and travel

From content marketing plans to persuasive copywriting and social media, we can help your tourism business stand out online with digital marketing campaigns that work.

Most Popular Services

Digital marketing strategy services

DIGITAL MARKETING STRATEGY

The difference between a digital marketing campaign that succeeds and one that fails is usually the preparation. Before any marketing activity commences, it’s crucial to define your goals and objectives, reflect on previous marketing efforts and set a baseline measurement of success. Knowing your audience is just as important.

Here are 6 key benefits of a digital marketing strategy:

  • Save time and money longer term
  • Make more sales
  • Develop clear objectives and measures of success
  • Learn more about existing customers to attract new customers
  • Define your audiences clearly
  • Build trust and manage reputation
Digital marketing strategy services

Our digital marketing strategy services

If you’re ready to take your digital marketing to the next level, we can help you to prepare for success with a strategic direction that works. Our most popular strategic services are:

Discovery
Workshops

Digital Marketing
Audits

Customer
Research

Strategic
Recommendations

Customer and market research
Customer and market research

MARKET & CUSTOMER RESEARCH

Learn more about your existing customers and what makes them choose your brand instead of your competitors. Find out what tourists want, need and expect from your business. Address any barriers they could be experiencing when they need to book with you online.

7 key benefits when investing in customer research:

  • Increase enquiries from high-value leads
  • Learn what tourists really think about your business
  • Explore any barriers to purchase and fix them
  • Test your assumptions
  • Connect with more like-minded tourists
  • Co-create new services with your customers directly
  • Address user experience issues on your website

Mankind Digital’s market and customer research services

We can uncover valuable insights that will help you to design better services and experiences for your customers. Our most popular customer research and market research services include:

1:1 Customer interviews

UX Behavioural analysis

Online
Surveys

Focus
Groups

Content marketing services

CONTENT MARKETING & COPYWRITING

Content marketing and strong copywriting is the most powerful way to connect with and influence travellers, especially when it’s done exceptionally well.

7 key benefits of content marketing and persuasive copywriting:

  • Increase enquiries from higher quality leads
  • Build trust with your audience
  • Amplify your brand awareness
  • Provide customers with valuable information they actually need
  • Drive website visits
  • Grow your social media following
  • Improve your SEO
Content marketing services

Mankind Digital’s content marketing and copywriting services

We specialise in building trust with travellers and growing direct leads for our clients. We don’t believe in ‘cookie-cutter strategies.’ Our content marketing services are tailored to suit individual objectives to ensure that they deliver results for our clients. Our most popular content marketing services are:

Copywriting
Services

Social Media
Marketing

SEO & Blog
Article Development

Email
Marketing

Search engine optimisation services
Search engine optimisation services

SEARCH ENGINE OPTIMISATION

If being found on Google is important to your business, Search Engine Optimisation is fundamental for your website and marketing strategy. SEO attracts approximately 70% of the people that visit the websites we manage.

6 key benefits of Search Engine Optimisation:

  • Get found on Google(!)
  • Increase enquiries and bookings
  • Help customers find what they need faster
  • Create more valuable content for tourists
  • Improve website user experience
  • Speed up your website

Mankind Digital’s Search Engine Optimisation services

SEO may be old school, but it’s a tried and tested marketing staple that’s here to stay. If you need an SEO agency that is prepared to invest the time it takes to set up and manage an SEO strategy that will actually work, we can help. Our most popular SEO services are:

Social media marketing

SOCIAL MEDIA MARKETING

Social media marketing provides a unique opportunity to build a relationship with potential new customers and to remain top of mind with existing clients. When social media marketing is done well, it’s a powerful way to connect with people on an emotional level.

7 key benefits of social media marketing:

  • Increase bookings and visitors to your destination
  • Send more tourists to your website
  • Build a professional brand presence
  • Give your audience a voice through user-generated content
  • Promote your brands’ unique personality
  • Improve your website’s SEO
  • Build trust in your brand and service offering
Social media marketing services

Mankind Digital’s social media marketing services

Our passion is social media marketing for the tourism sector. We know what resonates with travellers and excites them about an experience and a brand. Our most popular social media marketing services are:

Social Media
Strategy

Copywriting for
Organic Content

Advertising on
Facebook & Instagram

Building a
Brand Online

Website design and development services
Website design and development services

WEBSITE DESIGN & DEVELOPMENT

We are specialists in professional web design and development on WordPress. We recommend WordPress for greater flexibility and SEO performance longer term.

Professional website design and development will help you to:

  • Convert more enquiries into bookings
  • Save money and time longer term
  • Win more customers over competitors
  • Attract and retain potential new customers
  • Create brand recognition and familiarity
  • Build trust with your audience

Mankind Digital’s website design and development services

We don’t just build websites that look pretty – We design and build websites that achieve the objectives our clients need to meet. Our most popular web design and development services include:

User Experience
Strategy

Customer Journey
Mapping

User Interface
Design

WordPress Website
Development

Paid digital advertising services

PAID DIGITAL ADVERTISING

The beauty of paid digital advertising is the immediacy and control available. Rather than waiting for your SEO campaign to gain momentum in isolation, Google Search Ads (Adwords) can put your business on page one of Google immediately. Facebook and Instagram ads can help you to reach new untapped audiences that were previously unreachable.

Here are 7 key benefits of paid digital advertising:

  • Immediate visibility on Google
  • Reach a large audience quickly
  • Instantly target new audiences
  • Build your brand awareness with video
  • Test new campaign messaging and creative
  • Generate direct leads and sales
  • Stay in control of budgets and timing
Paid digital advertising services

Mankind Digital’s paid digital advertising services

Drive direct enquiries and leads for your business through paid digital advertising strategies that are targeted towards your unique goals and audiences. Our most popular paid digital advertising services include:

Facebook &
Instagram Ads

Google
Search Ads

Google Display
Network Ads

Lead Generation
Campaigns

Coaching and online training services
Coaching and online training services

COACHING & ONLINE TRAINING

We can teach you how to set up and manage your marketing in-house. Our personalised coaching and online training sessions are designed to guide and support you with the aspects of digital marketing that you need help with the most.

The key benefits of our personalised coaching and online training services are:

  • Save money on agency fees
  • Ask questions and learn at your own pace
  • Train your team at the same time
  • Learn how to do it yourself
  • Implement your learnings in real-time
  • Gain direct access to industry experts with 15 years of experience

Mankind Digital’s coaching and online training services

Improve your marketing skills and start generating more leads for your business. Our most popular coaching and online training services include:

One-on-One
In-Person Training

Online or Virtual Training Sessions

Agency Partner
Liaison

Team
Workshops

Find out if we are the right fit for you and your business

Find out if we are the right fit for you and your business

Client Success Stories

“Keeley and her team have conducted various customer research interviews for SLY, which has given me a clear understanding of the changes that had to be made to make my website more user friendly…”
“Mankind Digital has been an enormous help with implementing our SEO and content strategy. Working with Keeley, Josh and the rest of the team has been a breeze…”
“I just wanted to say a big thank you for all the great work Mankind Digital has provided to Spacemaker. In the time we have been partnered with Mankind Digital our website and SEO performance has increased with enquiries beyond our expectations..”

FAQ

Frequently Asked Questions

A digital marketing strategy is the starting point for any marketing activity. It is the foundation for all future marketing efforts and it should be revisited for relevance frequently.

Without an overarching digital marketing strategy, a business has no direction or road map for success.

A digital marketing strategy can help to:

  • Define clear goals and objectives for the business over a given time frame e.g. 1 year, 2 years or 5 years.
  • Forecast your earnings, profits and losses more accurately
  • Plan for seasonal periods that are lower in earnings and outwit them
  • Implement smarter marketing tactics at the right time
  • Grow the business and increase customer demand
  • Invest in the right type of marketing for your business to be successful

 

Speak with our Digital Strategy team to learn how we can set your business up for success.

Do you genuinely know what your customers think? Do you know what they want and what they expect from your business? What do they need most when they travel with you?

Imagine if you could get inside the mind of your existing customers to learn more about what your future customers need. The good news is, you can.

Customer research can help you to improve your overall service offering. It can help you to understand what is working well and what needs some attention. It can help you to narrow down your services to focus more of your energy on those that people really enjoy.

Behavioural analysis and 1:1 interviews can help to uncover the barriers people might be facing on your website. Why aren’t they booking that tour, considering all the added extras and inclusions? It might not be an issue with the price or the inclusions. There might be an issue with your website that stops them from booking.

Learn more about what customer research can do for your business.

Content is still king.

A targeted content marketing strategy is imperative to the growth of your business. It provides you with the framework and structure needed to build your other marketing activity and campaigns around. Content marketing strategies will save you time in the long term, allowing you to focus more of your time on what you do best – running your business. 

Professional content marketing and copywriting will resonate deeply with travellers, enticing them to learn more about the services your business provides. They are also responsible for driving enquiries and increasing your online sales/bookings. 

At Mankind Digital, we are native English speakers with many years of experience in content marketing. We offer professional copywriting services and content marketing strategies that can help you attract more of the right tourists to your business.

The internet is a crowded place and social media is no different. Social media marketing is also very time consuming and tedious. Without a social media marketing strategy, it can be difficult to know what to share and when.

The benefits of a social media marketing strategy are:

  • Learn more about your audience(s), what they want to see and when they want to see your content
  • Develop a framework for success. A content calendar with core content pillars will make it easier for you to focus your time and attention on creating content that resonates with your audience(s).
  • Create a professional brand profile that reinforces that you are a trustworthy business. New customers that find your business through a Google search will often look at your website, THEN they will visit your social media profiles to see what type of business you are in real-time. The images and content you share on social media have more of an impact on new enquiries than you may realise.
  • Build trust in your brand by sharing user-generated content. This includes reviews, testimonials, interviews and images of real people enjoying your services. Note that you must seek permission from your customers before posting their photos and reviews online.

Search Engine Optimisation (SEO) may be old school but it’s here to stay. It is particularly important for tourism businesses and travel experience providers that offer products and services in specific destinations. This is because visitors are often searching for location-specific keywords on Google.

Rather than visitors needing to know your brand name, they can search for things to do, places to stay and attractions in the local area. If your website and online profile have been optimised for SEO effectively, tourists can find your services in a Google search based on the keywords they type in.

For example, if your business is a tour operator based in Barcelona, visitors will find your business on a search engine in different ways. Rather than searching for ‘tour operators in Barcelona’, potential customers are more likely to search for ‘walking tours barcelona’ or ‘best city trips barcelona.’ Put simply, if your website has been optimised to show on Google for these keywords, your business will show up in the results. If not, your competitors will be.

We can help you to identify which keywords people are typing into search engines to find your services. We then update your website so that it has more visibility on Google and your business can start to attract more customers.

Your website is the face of your business and your number one salesperson. It is the only person that is capable of working 365 days per year, 24 hours a day. If you don’t have a website, or your website is outdated and doesn’t work properly, this decreases trust in your business.

The travel sector is extremely competitive. Unfortunately, you need to keep up with your competitors and provide potential new customers with online experiences that are enjoyable, easy to understand and helpful. Let’s not forget your existing clients, too!

The lifecycle of a website is typically 4-5 years, at most. Not only does the design become outdated, but technology, security needs and user expectations change drastically.

Paid digital advertising is the quickest way to generate traffic on your website and increase enquiries. Whilst we don’t recommend paid advertising strategies in isolation, we do find that paid advertising campaigns amplify other more organic and longer-term marketing efforts.

The key benefits of paid digital advertising include:

  • Get your brand in front of more customers, faster
  • Build brand awareness instantly
  • Generate quick and immediate leads
  • Use a small budget to test what works and what doesn’t work, quicker – Then use these learnings to improve your other marketing tactics.

There are a variety of paid digital advertising solutions available, however, they don’t all work as efficiently for every business. Your paid advertising strategy needs to be customised to your brand, your audience and your goals. It also needs to feed your entire marketing ecosystem to be truly beneficial to your business.

Speak with us to learn more about paid digital advertising. 

Our team has been working in the marketing industry for more than 15 years. We can teach you and your team the specifics around marketing strategy and how to run digital campaigns. We can also show you how to define your marketing goals and learn more about who your customers are. 

Coaching and online training will help you to:

  • Save money and time – ‘trial and error’ is time-consuming and costly!
  • Give you direct access to an international expert in marketing, communications and advertising
  • Answer your questions and explain marketing jargon in layman’s terms
  • Improve your business’ presence online when implementing suggested tactics
  • Learn and train your team at a time that works for you
  • Get ongoing support and stay accountable

 

If you are ready to kickstart your marketing in-house, talk to us about the coaching and online training services we provide.